The Pearl Wall was eventually fabricated with the title “what not to say to us”. It not only depicts some of our “not so pleasant” experiences, but also conveys our message very subtly. It is funny, yet communicative of what we don’t expect our clients to ever say.
The creation of the pearl wall has become a laughter therapy for our team. Now, if any client says those exact words or something similar, it doesn't agitate us anymore. On the contrary, we try hard to suppress our laughter; This becoming our little, private, inside the pearl joke.